Schedule

Chanage How You Manage Change

Featuring L. Bonita Patterson
  • Take a self-assessment to identify your strengths and weaknesses. Explain foundational aspects of change management and the critical role managers play in the change process.
  • Apply a practical framework for processing the many changes that impact you and your team.
  • Recognize resistance to change and the tools available to help address that resistance.

Mastering Negotiation

Learning method: Role Play Simulation
  • Take a self-assessment to identify your strengths and weaknesses.
  • Define negotiation and know when you are in a negotiation situation.
  • Practice using the Five Disciplines of The Crestcom Negotiation Model.

10 Core Competencies


Drives for Results
Builds the Right Team
Influences Others
Understands the Business
Executes Vision

Encourages Excellence
Develops Positive Relationships
Develops Customer Focus
Fosters Innovation
Models Personal Growth

Bullet Proof® Manager
Download Competencies