Book Review

Book Review: The Radical Leap

Taken from Amazon: A new, tenth anniversary edition of the leadership classic that was hailed as one of the 100 Best Business Books of All Time. In his exciting and timeless business parable, The Radical Leap, Steve Farber explores an entirely new leadership model, one in which leaders aren’t afraid to take risks, make mistakes in… read more

Emotional Intelligence 2.0

Taken From Amazon: In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing… read more

Book Review: The Leadership Habit

  Taken from Amazon: The 10 essential skills to transform the way you lead The Leadership Habit provides the framework for patterns of behavior that will transform the way you lead. By articulating a clear, well-defined standard of what it means to be a leader, this book condenses volumes of advice and opinion into 10 key… read more

The Remix: How to Lead and Succeed in the Multigenerational Workplace

Taken from Amazon: The essential guide for business leaders, entrepreneurs, and employees looking to navigate today’s multigenerational workplace, which spans more generations than ever before. Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be… read more

Book Review – Raving Fans: A Revolutionary Approach To Customer Service

Taken from Amazon.com: “Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.” This, in a nutshell, is the advice given to a new Area… read more

Book Review – Emotional Intelligence: Why It Can Matter More Than IQ

Taken from Amazon.com: Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman’s brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Through… read more

Book Review – Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Taken from Amazon.com:   Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds… read more

Book Review – Never Split the Difference: Negotiating As If Your Life Depended On It

  Taken from Amazon.com: A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations – whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with… read more

Book Review – Work With Me: A New Lens on Leading the Multigenerational Workforce

  Taken from Amazon.com: A generational shift is changing the dynamics of the workplace. Traditionalists, Baby Boomers, Gen X, and Gen Y are bringing their expectations, communication styles, and ideals to work and tensions are rising. Business leaders realize that they need to figure out how to get the generations to work together. In Work… read more

Book Review – The Thank You Economy

Taken from Amazon.com The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn’t some abstract concept or wacky business strategy—it’s real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It’s the way we communicate, the way… read more