Your Results

Direct cost savings and customer retention

"Our managers' continuous application of the learnings from this program have helped them to be extra focused, invest time more productively, engage better with staff and clients and even negotiate deals, all in a way that have already resulted in cost-savings and customer-retention."

Robust ROI measurement

"On a monthly basis, we have been able to follow the progress of our participants' implementation plans through the ROI sessions. This integral part of the program in addition to the robust monitoring and feedback attests to the transfer of valued learning to the business environment."

Personal transformations

"Personally the BPM program has had tremendous impact on me in my capacity as CEO as I have undergone a transformation in the way I lead an organisation, as diverse as TOSL Engineering."

More than 98% of clients say Bullet Proof Manager training equaled or exceeded their expectations.

Click on the box for client comments

Pan-American Life Insurance

“This program is unlike any other that we have ever encountered. Bullet Proof Manager has a built-in accountability system that results in return on implementation. The return on training investment is almost real time.”

– Miguel Sierra, CEO & MD,
Pan-American Life Insurance of T&T

Trinidad & Tobago Regiment

“The Bullet Proof Manager program has proven to be a high-quality course and I would recommend it to any organisation intent on building its future through its people.”

– Col RLA Smart, Commanding Officer

TOSL Engineering Ltd.

“During the period of the Programme I have seen tremendous growth in the professional aptitude and the execution of management skills by the team as well as the positive changes that have occurred in their respective corporate jurisdictions.”

– Shazan Ali, CEO

Industrial Plan Services Ltd.

“I was very surprised by the practicality of the Bullet Proof Manager Program. The simple and specific strategies shared are easy to internalise and implement continually.”

– Industrial Plan Services Ltd. (IPSL)

Guardian Holdings Ltd.

“The Crestcom Bullet Proof Manager (BPM) Programme has exceeded our expectations, and as such, comes highly recommended.”

– Keston Nancoo, Group Vice President, HR Services

SMI Industries Ltd.

“As a Managing Director, personally, this program has brought to light areas in my business which can be improved. For instance, negotiating skills and stronger communication skills which will have the positive effect of increased motivation with employees. I have also increased my level of delegation and holding people accountable for their job scope responsibility.”

– Naitram Maharaj, Managing Director

Maritime Financial Group

“Our Team Leaders’ participation in Crestcom International’s Bullet Proof Manager Programme is certainly impacting on their approach with their teams and the quality of their relationships with one another. We are seeing demonstrable changes to behaviour and approaches to work with Service Recovery Plans, Dashboards, Red Light Green Light (thinking) and all other strategies designed to make a productive, happy and engaged work environment.”

– Sheree Ann Ramsingh, Performance and Learning Solution Team Leader

School of Business

“The outcomes to date have been excellent and I have observed very positive changes in the performance of our five employees who are enrolled in the Programme. I would recommend this Programme to other organizations without reservation.”

– Earl A. Browne, Executive Director, UWI School of Business and Applied Studies Limited (Roytec)

Pitney Bowes

All the managers loved the process, because it is straight forward and immediately applicable to their operations. Thanks to these programs, we are able to give practical techniques to our managers.

– Pitney Bowes


I am happy to let you know that I have found this an excellent total sales training programme that is very much geared to the experienced and inexperienced trainer alike.

– Motorola


The programme shows how to develop our skills in a simple, yet highly constructive manner. I have found it very relevant to the Australian market conditions.

– Nike

Guardian Life of the Caribbean

“The Bullet Proof Manager Program has impacted my role as a Manager in many ways. Even my perception of the team has changed immensely. The conflict within the team has reduced by 50% and productivity in terms of output has increased by 75%. They have become more engaged and everything they do or initiatives they come up with a view of the team in mind.”

– Dena Renwick, Guardian Life of the Caribbean


As a new supervisor for a team of technical training specialists, I have had the need to develop many new managerial skills. The Crestcom program provides me with the opportunity to focus on many key areas that apply to my everyday activities as a manager.

– Xerox

Massy Motors

“We would unreservedly recommend this learning experience to any organization interested in developing its leadership potential. Thanks for bringing Crestcom’s unique program to Massy Motors and the Group, as a whole.”

– Massy Motors

Kenya Airways

We found the program unique, effective and beneficial. The topics were not only relevant but critical in the development of management competencies of various levels of our organization.

– Kenya Airways

IKON Office Solutions

Based on the improvement I have seen after only 4 months, I can honestly say the program has already paid for itself.

-IKON Office Solutions

Local Clients

Absolute Group
Absolute Worx
Anand Investment Ltd.
Bankers Insurance Company Ltd.
Central Bank of Trinidad and Tobago
D. Rampersad & Co. Ltd
Delta Glass Ltd.
Eastern Credit Union
Energy & Safety
Guardian Holdings Limited
Guardian Media Limited
Industrial Plant Services Limited
IRP Fire & Safety
JT Allum and Company Ltd
Label House Group
Maritime Financial Group
Massy Distribution
Massy Machinery Ltd
Massy Motors
Massy Stores
Ministry of Community Development
Ministry of Finance and The Economy
Ministry of Foreign Affairs
Ministry of Public Administration
NAGICO Insurance (St. Maarten)
NAGICO Insurance (T&T)
National Energy
National Lotteries Control Board
Massy Holdings
Ocean Freight Trinidad Limited
Pan American Life Insurance Company
Prices Supermarket
RBC Royal Bank
RHL Group of Companies
Ross Advertising
SM Jaleel & Co. Ltd
SMI Industries
SMJ Security
TOSL Engineering Limited
Trinidad & Tobago Defence Force Reserves
Trinidad & Tobago Regiment
Trinidad and Tobago Air Guard
Trinidad and Tobago Police Service
Trinidad and Tobago Regiment
Trintoplan Consultants
UWI School of Business

International Clients

American Airlines
American Express
Bank of America
BP Amoco
Bristol-Myers Squibb
Chase Manhattan Bank
Cingular Wireless
Cisco Systems
City of Stuttgart
Cummins Engines
Dell Inc.
General Dynamics
General Mills
Hilton Hotels
Holiday Inn Hotels
Hong Kong Bank
Hyatt Hotels
John Deere
Kenworth Trucks
Kraft Foods
Kuwait Petroleum
Leo Burnett Advertising
Lockheed Martin
Marriott Hotels
Mobil Oil
Motorola, Inc.
Nestle Foods
Northrop Grumman
Occidental Petroleum
Oracle Software
Prudential Insurance
Pulte Homes
Ritz-Carlton Hotels
Rolls-Royce Motor Cars
Shell Oil
Sheraton Hotels
Toyota Motor Corp.
Triumph Motorcycles
Verizon Wireless
Westin Hotels

At a time of unprecedented change, more people are being thrust into leadership roles than ever before, but many of them may not have had the right guidance to hone the skills necessary to manage, inspire and lead others. Those skills require development over time, and that is what Crestcom’s in-depth training provides.

Our training sessions are a leadership incubator where people from all company sizes and fields come together, over the course of 12 months, to learn and exchange experiences and new ideas. It’s an incredible learning opportunity for today’s dynamic marketplace.

Throughout our 25+ years in business, we have witnessed thousands of managers make the transformation from employee to leader. In 60 countries, touching more than 20,000 companies, we have seen managers as they develop insight and experience major breakthroughs. We have celebrated with them as they return to the next session with stories of applying their new skills on the job and how they produced tangible results.

Company leaders love Crestcom’s comprehensive training because it builds leadership strategies that last and focuses on accountability. As your managers return from each monthly session and apply their new, actionable skills, you will also increase output, sharpen quality, improve costs and drive the effective use of time.