Jack Mackey

Teamwork & Customer Service Expert

An executive of the world’s top customer analytics agency, Jack Mackey’s insights on customer service and loyalty are based on real-time data from over 100 million customer experiences. He has provided performance improvement training to a long list of Fortune 500 companies.

Jack Mackey partners with Crestcom to develop customer service skills training content to managers and leaders around the world. Combined with group discussions and interactive exercises, class participants will develop the practical skills and tools they need to improve team performance and deliver better customer service.