Listening

How Emotional Intelligence Impacts Success

Did you know one of the main reasons top executives fail is a result of low emotional intelligence (EQ)? That’s right, they might have the hard skills needed to drive the business, but when it comes to managing their soft skills, they come up short. Simply put, EQ is defined as the ability to understand… read more

Five Ways to Be a Rock-Star Listener

As a leader, conversations tend to take place at proportionally higher frequencies than staff in other roles. Whether in the form of a meeting or an impromptu dialogue, it’s essential to really “hear” the speaker to (a) deepen your pulse on the organization, and (b) to reiterate the value you believe the speaker brings. Follow… read more