Communication

Article Review – Simply Said: Communicating Better at Work and Beyond

Taken from Amazon.com: Master the art of communication to improve outcomes in any scenario. Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn’t gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all… read more

Book Review – Emotional Intelligence: Why It Can Matter More Than IQ

Taken from Amazon.com: Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman’s brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Through… read more

How Emotional Intelligence Impacts Success

Did you know one of the main reasons top executives fail is a result of low emotional intelligence (EQ)? That’s right, they might have the hard skills needed to drive the business, but when it comes to managing their soft skills, they come up short. Simply put, EQ is defined as the ability to understand… read more

Book Review – Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Taken from Amazon.com:   Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds… read more