Communication

Book Review – Emotional Intelligence: Why It Can Matter More Than IQ

Taken from Amazon.com: Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman’s brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Through… read more

How Emotional Intelligence Impacts Success

Did you know one of the main reasons top executives fail is a result of low emotional intelligence (EQ)? That’s right, they might have the hard skills needed to drive the business, but when it comes to managing their soft skills, they come up short. Simply put, EQ is defined as the ability to understand… read more

Five Ways to Be a Rock-Star Listener

As a leader, conversations tend to take place at proportionally higher frequencies than staff in other roles. Whether in the form of a meeting or an impromptu dialogue, it’s essential to really “hear” the speaker to (a) deepen your pulse on the organization, and (b) to reiterate the value you believe the speaker brings. Follow… read more

Improve Communication with These 5 Simple Tips

Improve Communication with These 5 Simple Tips Leaders spend the majority of their time communicating with others, yet people tend only to remember half of the information1. It seems to make sense, then, that we work to improve message retention. Follow these five tips to take your communication skills to the next level. Determine what… read more

Book Review: Crucial Conversations – Tools for Talk When Stakes are High

Book Review: Crucial Conversations – Tools for Talk When Stakes are High Taken from GoodReads.com: When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best… read more