Book Review – Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Taken from   Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds… read more

Promoting a Culture of Accountability

Imagine a company where quality is top-notch, customers have a consistent brand experience, and employees are engaged and feel empowered to do the right thing. Additionally, profitability is high and risk management costs are low. Does this sound too good to be true? It is not. This vision can be your reality if, and only… read more

How You Are Killing Accountability On Your Team (And What To Do To Fix It)

Is your management style inadvertently killing accountability? Have you found yourself wondering why more people on your team aren’t taking personal responsibility for achieving objectives? Do you wish your people would hold themselves accountable for the quality of their work and productivity of their time? Some leaders assume this lack of personal investment and drive… read more