Practical Leadership Advice for Managers and Leaders

Book Review: People Styles at Work…And Beyond: Making Bad Relationships Good and Good Relationships Better

People Styles at Work…And Beyond: Making Bad Relationships Good and Good Relationships Better Taken from Amazon.com: Why is it so hard to work well with some people? People Styles at Work…and Beyond presents a comprehensive, practical, and proven method readers can use to: – recognize how they come across to other coworkers – read others’… read more

Navigating the Four Basic Personality Types in the Workplace

Navigating the Four Basic Personality Types in the Workplace Do you communicate the way others best will understand? The classic book “Men are From Mars, Women are From Venus” enlightened many of us to the fact that genders often behave predictably different. Beyond these gender differences, the author shares practical tips for coexisting harmoniously rather… read more

Drive: The Surprising Truth About What Motivates Us

Drive: The Surprising Truth About What Motivates Us by: Daniel H. Pink Source: Amazon Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That’s a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new… read more

Do These 3 Things BEFORE You Solve Your Dissatisfied Customer’s Problem

Happy customers tend to share their positive experience with five people. Unhappy customers? Nearly double. On top of that, it’s well documented that humans’ need for security often trumps their need to try new things. So in other words, when Negative Nancy complains to her friends about your business, her friends will pay closer attention… read more

How to Be a Strategic Thinker

The ability to think strategically is key to moving your organization to the next level. However, in most organizations, everyone is busy multi-tasking, getting things done and so focused on the minutiae, that it is hard to take a step back and see the bigger picture. In his Strategic Thinking Manifesto, Rich Horwath finds that… read more

A Closer Look at Emotional Intelligence: What it is and Why it Matters

Emotional intelligence includes traits like patience, empathy, stress management, adaptability, and more. As you might expect, emotional intelligence plays an important role in helping you achieve nearly any objective, whether on a team or working independently. But what is emotional intelligence, really, and why does it matter so much? What is Emotional Intelligence? As just… read more

Blue Ocean Strategy: How To Create Uncontested Market Space And Make The Competition Irrelevant by W. Chan Kim and Renee Mauborgne

Blue Ocean Strategy: How To Create Uncontested Market Space And Make The Competition Irrelevant by W. Chan Kim and Renee Mauborgne Taken from Amazon.com: Since the dawn of the industrial age, companies have engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled… read more

Looking Inward to See Outward: The 4 Keys to Personal Growth

Leadership is, by definition, a role that looks outward. It’s unique in that much effort is spent evaluating the performance of everyone except ourselves. Yet, what happens when the “leadership lens” with which we use to look outward becomes covered in a thick layer of dust? Would we be able to clearly evaluate the performance… read more

How You Are Killing Accountability On Your Team (And What To Do To Fix It)

Is your management style inadvertently killing accountability? Have you found yourself wondering why more people on your team aren’t taking personal responsibility for achieving objectives? Do you wish your people would hold themselves accountable for the quality of their work and productivity of their time? Some leaders assume this lack of personal investment and drive… read more