Practical Leadership Advice for Managers and Leaders

Article Review – Simply Said: Communicating Better at Work and Beyond

Taken from Amazon.com: Master the art of communication to improve outcomes in any scenario. Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn’t gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all… read more

Developing Business Acumen

If you were given two minutes to describe your business vision, obstacles, strategy, and financial position, could you do it? Many people can but how well they do it likely depends on how developed their business acumen is. Business acumen is your ability to understand how your business operates, generates revenue, and creates current and… read more

Leveraging Predictive Index® with Business Results LLC and Crestcom

Leveraging Predictive Index® with Business Results LLC and Crestcom Leaders and managers at all levels are tasked with driving their company’s objectives by working with their teams. They have power over their direct reports’ activities and ideally should guide their team’s initiatives — really rally the troops — to make great things happen. Think about… read more

Article Review – HBR’s 10 Must Reads on Making Smart Decisions

Taken from Amazon.com: Learn why bad decisions happen to good managers―and how to make better ones. If you read nothing else on decision making, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices… read more

Book Review – Raving Fans: A Revolutionary Approach To Customer Service

Taken from Amazon.com: “Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.” This, in a nutshell, is the advice given to a new Area… read more