Author Archives: brittany

Emotional Intelligence In The Workplace

Although emotions can be hard to control in our day-to-day lives, it is not impossible. In fact, it is critical to understand and practice emotional intelligence for various reasons – especially in the workplace. What exactly is emotional intelligence, why is it important to practice, why is it becoming a fast-growing topic of discussion? Emotional… read more

Book Review – Never Split the Difference: Negotiating As If Your Life Depended On It

  Taken from Amazon.com: A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations – whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with… read more

The Challenge of Multi-Generational Leadership—How You Can Lead a Diverse Workforce

  Today’s workforce consists of multiple generations each with their own skills, communication style, and working preferences. As a manager or supervisor, those differences can seem rather daunting to manage. However, it can be done. In most offices, you’ll find Baby Boomers, Generation X employees, Millennials and perhaps a few Generation Zers. While Baby Boomers… read more

The Secret to Creating Team Buy-In

As leaders, you no doubt have plenty of initiatives on your plate. Simply off-loading the initiatives onto your team is not ideal. Instead, create buy-in for them which will in turn provide an instant boost to productivity, morale, employee turnover, and job satisfaction. Be firm with goals and flexible with initiatives: Goals indicate where you… read more